My Oracle Support Banner

JAVA Error while running runInstaller (Doc ID 2457869.1)

Last updated on APRIL 21, 2020

Applies to:

Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.15 [IP2015] version, Installation

JAVA error during Siebel IP15 Installation

 ./runInstaller -jreLoc /usr/java/jdk1.8.0_45/jre/

ERROR
-----------------------
Starting Oracle Universal Installer...
Exception in thread "main" java.lang.NullPointerException
  at sun.font.FontDesignMetrics.stringWidth(FontDesignMetrics.java:472)
  at oracle.ewt.lwAWT.lwText.LWTextField._calculateCanvasWidth(Unknown Source)
  at oracle.ewt.lwAWT.lwText.LWTextField.layoutCanvas(Unknown Source)
  at oracle.ewt.EwtComponent.layout(Unknown Source)
  at java.awt.Container.doLayout(Container.java:1497)
  at oracle.ewt.lwAWT.LWComponent.doLayout(Unknown Source)
  at java.awt.Container.validateTree(Container.java:1693)
  at java.awt.Container.validateTree(Container.java:1702)
  at java.awt.Container.validate(Container.java:1628)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.init(OiocOneClickInstaller.java:441)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.createFrameElements(OiocOneClickInstaller.java:365)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.main(OiocOneClickInstaller.java:2171)

 

Changes

 Fresh installtion of IP 15.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.