Assignment Manager - How To Assign An SR To Its Associated Primary Person Of The Coverage Team?
(Doc ID 2457938.1)
Last updated on NOVEMBER 04, 2020
Applies to:Siebel Financial Services CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
Requirement is to assign the incoming Service Requests (SR's) only to the primary person belonging to an SR's Account's Team.
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