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Assignment Manager - How To Assign An SR To Its Associated Primary Person Of The Coverage Team? (Doc ID 2457938.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Siebel Financial Services CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.


Requirement is to assign the incoming Service Requests (SR's) only to the primary person belonging to an SR's Account's Team. 


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