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Assignment Manager - How To Assign An SR To Its Associated Primary Person Of The Coverage Team? (Doc ID 2457938.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Siebel Financial Services CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Goal

Requirement is to assign the incoming Service Requests (SR's) only to the primary person belonging to an SR's Account's Team. 
 

Solution

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In this Document
Goal
Solution


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