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Siebel Remote: LOCAL_XE Database Initialization failing with error ORA-24816 (Doc ID 2458108.1)

Last updated on JANUARY 12, 2020

Applies to:

Siebel Consumer Goods - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel Remote / Replication / Anywhere - on version: 16.12 [IP2016]

Siebel LOCAL_XE Database Initialization issue

On a Development environment, after the successful setup of Oracle Client, Oracle XE DB and Siebel Tools, the Local DB initialization using Tools is failing.

ERROR
-----------------------
"Upgrade Wizard did not complete successfully. Please examine the log file for details and restart the Siebel application to attempt the upgrade again."

- the step where it is failing is: "Importing user data"
- and relevant error in log file is:
[Oracle][ODBC][Ora]ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column

STEPS
-----------------------
The issue can be reproduced at will in customer's environment with the following steps:
1. Create Mobile Client on Server;
2. Run Generate New Database template (GenNewDB) job on server;
3. Run also the DbXtract job for the user from step 1 - all above steps done on server are successfully completing;
4. Open Siebel Tools and log on with the same user name from step 1 connecting to LOCAL_XE database;
6. Prompt for downloading the database extracted from server appears;
7. Remote Synchronization part starts and completes fine;
8. After some time, the Upgrade Wizard process shows the error above.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Developer users cannot initialize their Local databases.
This can impact their ability to perform their work and also affect the project timelines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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