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Multiple Definite Quotes Association To An Opportunity (Doc ID 2459448.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Siebel eCommunications - Version 8.1.1.11.13 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.13 [IP2013] version, Order Management

ACTUAL BEHAVIOR
---------------
Update Opportunity only picks up the revenue and revenue lines for the current quote and deletes the revenue lines for the other quote,

EXPECTED BEHAVIOR
-----------------------
Update Opportunity should pick the revenue and revenue lines for all the quotes under that opportunity

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Create Opportunities under a Quote
3. Navigate to Quote screen and select the particular quote created under the Opportunity
4. Now select "Update Opportunity" from the Applet Menu

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update multiple Opportunities under the same quote

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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