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Error Invoking Service 'SIS OM PMT Service' Method 'Refresh Business Component' At Step Refresh (Doc ID 2461424.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Siebel CRM - Version 8.0.0.11[20440] and later
Information in this document applies to any platform.

Symptoms

On : 8.0.0.11[20440] version, Siebel Workflow

Issue Desc: While submitting an order at step SIS OM PMT Service' method 'Refresh Business Component' able to see the below error
Error retrieving next record from the database..
ORA-24338 : statement handle not executed.

ERROR
-----------------------
ORA-24338 : statement handle not executed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the order using the Button click.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not able to submit the order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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