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IP2018.8 View Web Template Context Lost (Doc ID 2461437.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel Tools - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, Upgrade

ACTUAL BEHAVIOR
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IP2018.8 View Web Template context lost

After patching 18.8 over 17.5, in webtools, view web template editing does not keep context. 

For example, after query the view 'HLS All Case List View', and click view web template preview, webtools is showing 'A Account Action Plan View'
So no way to edit the wanted view web template.
 

EXPECTED BEHAVIOR
-----------------------
View Web Template context should show

STEPS
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The issue can be reproduced at will with the following steps:
1. Open webtools and open a workspace or create one.
2. Query for HLS All Case List View
3. Expand to View -> View Web Template.
4. Notice Context was lost. HLS All Case List View is no longer seen at the top applet.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must re-query the view after drilling down which is misleading .
Also, this worked fine just one patch before (18.7)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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