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OBIEE 12.2.1.4.0 : Not Able To See Marketing Tab In Analytics (Doc ID 2461711.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel Marketing - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Siebel Marketing, OBIEE version 12.2.1.4

ACTUAL BEHAVIOR
---------------
OBIEE 12.2.1.4.0 : Not able to see Marketing Tabs/links in Analytics

When logged into the Analytics url (http://server:port/analytics), users are not able to navigate to any Marketing objects like Segments, Segment Trees, etc... Clicking on New, the links are not there also, and the links on the left pane does not contain the links.

The following posted was also followed, but the links are still missing:

OBIEE 12.2.1.4 : Missing Market Segment in New Menu dropdown (Doc ID 2458323.1)

EXPECTED BEHAVIOR
-----------------------
Marketing links expected to be seen in Analytics

STEPS
-----------------------
Simply log into the application and the links are missing from all areas.

BUSINESS IMPACT
-----------------------
Unable to use Marketing functionality in OBIEE 12.2.1.4



Cause

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In this Document
Symptoms
Cause
Solution
References


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