Genbscript is crashing on AIX
(Doc ID 2461753.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel CRM - Version 17.0 [IP2017] to 20.7 [Release V17]Information in this document applies to any platform.
Symptoms
When attempting to genbscript on Siebel Server running on AIX the following call stack is generated.
genbscript is crashing and generate core file.
CALL STACK
-----------------------
Called from: 0xd1d482f8 AssignCopy__8SSstringFiPCw+ 0x00001250 0xd1d49060 __ct__8SSstringFPCw+ 0x00000220 0x2012e7f4 DoAddListRow__9CSSSqlObjFP9CSSRecordRiP11CSSDataListP13CSSTaskRecordPv+ 0x00005c70 0x2012d058 AddListRow__9CSSSqlObjFP9CSSRecordRiP11CSSDataList+ 0x000019fc 0x20126218 Home__9CSSSqlObjFP9CSSRecord+ 0x00001220 0x203cdd1c DOGetCompiledData__20CSSRRCompiledDataSrcFPCwPCwP14CCFPropertySetRi+ 0x000063e4 0x203c31f4 OpenObj__20CSSDynamicDataReaderFPCwPCwRi+ 0x000016c8 0x20350db8 OpenObj__12CSSObjDefMgrFPCwPCwRi+ 0x00001bdc 0x20309554 LoadViewDef__12CSSObjDefMgrFPCwRP10CSSUdfViewi+ 0x000069e4 0x20344b18 GetViewDef__12CSSObjDefMgrFPCwRP10CSSUdfViewi+ 0x00001f04 0x203269c8 LoadAppDef__12CSSObjDefMgrFPCwRP9CSSAppDef+ 0x0000b44c 0x2034a55c LoadAppDef__12CSSObjDefMgrFv+ 0x00000498 0x20348294 LoadConfig__12CSSObjDefMgrFv+ 0x00000ac8 0x200da410 Load__15CSSModelPhysDefFP16CSSProductConfig+ 0x00001100 0xdfd0b5c4 Load__8CSSModelFP16CSSProductConfig+ 0x00000660 0xdfd0e2ec Login__8CSSModelFRC8SSstringRC8SSstring+ 0x00002974 0x100019a8 wmain+ 0x0000321c 0x10001270 app_main+ 0x000004e8 0x10000ab8 main+ 0x000005c4 0x100001e4 __start+ 0x0000021cTAG
The following was obtained on internal repro, the call stack may be different on other customers running genbscript on AIX as the crash is due to lack of resources.
mwproc.MwAbort() at 0xd858f4d8
exception.SehDoExcept(SEH_THREAD_BLOCK*,_ExceptionBuff*).InvokeUnhandledExceptionFilter(SEH_THREAD_BLOCK*)() at 0xd85a94fc
exception.MwSehExceptTrampolineNoAsm(_ExceptionBuff*).SehInvokeTryList(SEH_THREAD_BLOCK*)() at 0xd85a5160
exception.SehExceptReturn2.SehScanInvokeTryList(SEH_THREAD_BLOCK*)() at 0xd85a56d4
Signal_Handler::raise(unsigned int,void*,int,int,unsigned long*)() at 0xd85a5e58
Raise_Exception::operator()(int,siginfo_t*,void*)() at 0xd85a6110
Signal_Handler::The_Handler(int,siginfo_t*,void*)() at 0xd85a5fb8
pth_signal.pthread_kill(??, ??) at 0xd053e994
pth_signal._p_raise(??) at 0xd053dde4
raise.raise(??) at 0xd0120ba0
_SigBusSegvIotHandler(int,int,__sigcontext*)(??, ??, ??) at 0xd6cae594
CCFAtomics::Decrement(int*)(0xffffffff) at 0xd6acbc3c
ssstring.SSstring::Empty()(??) at 0xd6adb7a4
CCFPropertySet::~CCFPropertySet()(??, ??) at 0xd6b57a54
CCFPropertySet::~CCFPropertySet()(??, ??) at 0xd6b57bbc
CSSDynamicDataIterator::~CSSDynamicDataIterator()(??, ??, ??) at 0xd78b29f4
CSSDynamicDataReader::OpenObj(const wchar_t*,const wchar_t*,int&)(??, ??, ??, ??) at 0xd78a9284
CSSObjDefMgr::OpenObj(const wchar_t*,const wchar_t*,int&)(??, ??, ??, ??) at 0xd7836db4
CSSObjDefMgr::LoadTableDef(const wchar_t*,CSSTableDef*&)(??, ??, ??) at 0xd7826124
CSSObjDefMgr::GetTableDef(const wchar_t*,CSSTableDef*&)(??, ??, ??) at 0xd78008f8
CSSSqlBCDef::AddSystemFields()(??) at 0xd77d7b04
CSSObjDefMgr::SysLoadSqlBCDef(const wchar_t*,CSSSqlBCDef*,int)(??, ??, ??, ??) at 0xd7842c9c
CSSObjDefMgr::SysEnumSqlBCDefs(int,CSSSqlBCDef*&,__POSITION*&)(??, ??, ??, ??) at 0xd7881238
CSSModelPhysDef::SysEnumSqlBCDefs(int,CSSSqlBCDef*&,__POSITION*&)(??, ??, ??, ??) at 0xd75ca5e8
CSSBScriptMgr::GenerateBScriptFiles(const wchar_t*)(??, ??) at 0x10002e30
wmain(??, ??) at 0x100019e4
app_main(??, ??) at 0x1000126c
MainWin.main(??, ??, ??) at 0x10000ab4
STEPS
The issue can be reproduced at will at the customer's environment with the following steps:
1. Run genbscript using the following syntax:
genbscript /c ./enu/bkp_fins.cfg_19092018 /application/sieb8/websrvr/applicationcontainer/webapps/siebel /l enu /u SADMIN /p ****** /d ServerDataSrc
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |