My Oracle Support Banner

Picklist Icons Misaligned In Form Applet When Using Firefox browser (Doc ID 2461801.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Siebel CRM - Version 17.6 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On :  17.6 [IP2017] version, Client Functionality

ACTUAL BEHAVIOR  
---------------
Customer and Account picklist  icons are misaligned in form applet with Applet Form Grid Layout applet web template in Mozilla Firefox browser in IP17.
The pick icon appears on the left side of the field, and on the top of the label. The behavior in the form applet and with Firefox browser only. 
Behavior is not seem in IE and Chrome. 


EXPECTED BEHAVIOR
-----------------------
The pick icon should be appear on the right side of the field. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Log in to Siebel Application using Firefox browser 
2) Go Quote Entry Applet 
3) Pick a value for the Account picklist field. 
4) Note the pick icon is on the left side of the field, and on the top of the Account label 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, business has wrong alignment and structure

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.