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Migration App does not proceed to - Schema Service Import - Fails after Export - IP18.8 (Doc ID 2462518.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.
This document is intended for Siebel Administrators and Technical Engineers.
Please login a Service Request if further information is needed.

Symptoms



ACTUAL BEHAVIOR
---------------
Migration application does not progress to second step.
When running the migration:

1 Schema Service - Export step completes successfully

2 Schema Service Import step does not begin.


No errors are shown relating to the import process, the status remains as 'Not Started' and there are no logs relating to this process.
Customer observed behavior
You can observe in the migration.log  that there are constant requests to the app server GetStatus - these are running permanently all through the day/night.
 
Customer observation on get status for no migration plan active.

 

BEHAVIOR - MIGRATION LOG

--------------

2018-10-11 15:11:38,209 [DEBUG] - com.siebel.migration.server.MigrationExecution:invokeRestCall
Response code : 200
2018-10-11 15:11:38,209 [DEBUG] - com.siebel.migration.server.MigrationExecution:invokeRestCall
Connecting to the server : https://APPSERVERNAME:PORT/siebel/v1.0/service/Dock Migration File Transfer Service/GetStatus
2018-10-11 15:11:38,209 [DEBUG] - com.siebel.migration.server.MigrationExecution:invokeRestCall
Http response : {"status":"running","error":""} "

 

EXPECTED BEHAVIOR
-----------------------
Migration application should complete and go through all steps successfully.



Changes

 No changes, just a normal App Migration Plan configuration.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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