My Oracle Support Banner

Siebel BI Publisher Reports generation fails with the error "The value of either leader-length or rule-thickness proprty is too large." (Doc ID 2462553.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Siebel CRM - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

On : 18.7 version, Reports

ACTUAL BEHAVIOR
---------------

In Siebel IP 18.7 integrated with BI Publisher 12.2.1.3.0 there was an intermittent report generation failure and the error received was:

SBL-EAI-04308: Operation 'runReport' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReportServiceService' at port 'PublicReportService_v11' failed with the following explanation: "oracle.xdo.template.fo.area.NoAvailableAreaException: The value of either leader-length or rule-thickness proprty is too large.".

 

Changes

The environment was upgraded from Siebel 8.2.2.1 to IP 18.7

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.