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Siebel IP 2016 CTI Toolbar Greyed Out When Using IE11 Browser , Chrome Is Working Fine. (Doc ID 2469512.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CTI - Version 16.10 [IP2016] and later
Information in this document applies to any platform.
Hi,

We have Siebel CTI enabled component and recently set up the new environment . We are facing an issue with enablement of CTI toolbar in IE11 browser and so not able to login into the soft phone.
In Chrome browser it is working , could you please advise us on how to enable this softphone toolbar in IE11 browser.
thanks

Symptoms

 CTI toolbar is disabled (greyed out) 

Changes

 New environment using CTI toolbar

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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