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ORA-04098 Error during Siebel IP2016 Production Upgrade Seed Data Import Step (Doc ID 2470314.1)

Last updated on MARCH 23, 2020

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Upgrade

When attempting to run upgrep, it fails at the seed import step and the following error occurs.

ERROR
-----------------------
2018-11-02 17:00:01 S1000: [tp][ODBC Oracle driver][Oracle]ORA-04098: trigger 'PROD_SLTSIEBEL01./1LT/00000272DEL' is invalid and failed re-validation
2018-11-02 17:00:01
2018-11-02 17:00:01 Error in importFileCb (UTLOdbcExecDirect delete).
2018-11-02 17:00:01 Error calling table pre callback table: S_ORG_EXT, tblIdx: 253.
2018-11-02 17:00:01 DATAIMP-ERR-1124: Unable to import table "S_ORG_EXT" (process table pre callback).

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Upgrade from 8.1.1.10 to IP2016
2. Run upgrep
3. Check to see if upgrep completed successfully.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run upgrep successfully and see errors which was causing a setback.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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