SBL-DAT-00381: A Record That Contains Identical Values To The Record You Have Created Already Exists
(Doc ID 2471131.1)
Last updated on FEBRUARY 21, 2023
Applies to:
Siebel Finance Call Center - Version 16.19 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.19 [IP2016] version, when trying to create multiple Event Sessions, only one session is getting created and the following error is occurring:
STEPS
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1. Go to Marketing Templates > Session Templates > Sessions - to create a Session Template and associate Sessions (added 2 Sessions to the Template)
2. In the custom view - Events Employee List View - associate the Session Template to the Employee so it is available in the Popup below for selection
3. Go to Event Plan > > Schedule > Events > and click in the custom button "Generate Multi Sessions"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |