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SBL-DAT-00381: A Record That Contains Identical Values To The Record You Have Created Already Exists (Doc ID 2471131.1)

Last updated on APRIL 21, 2021

Applies to:

Siebel Finance Call Center - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, when trying to create multiple Event Sessions, only one session is getting created and the following error is occurring:



STEPS
-----------------------

1. Go to Marketing Templates > Session Templates > Sessions - to create a Session Template and associate Sessions (added 2 Sessions to the Template)

2. In the custom view - Events Employee List View - associate the Session Template to the Employee so it is available in the Popup below for selection

3. Go to Event Plan > > Schedule > Events > and click in the custom button "Generate Multi Sessions"


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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