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UNABLE TO EDIT OR MAKE ANY CHANGES ON SEARCH PREFERENCES PAGE ONLY ON OPEN-UI (Doc ID 2472621.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, System Admin
NOTE: Applicable to all latest releases as well. Tested in 20.x also.

Search Preference not saving user value.
Number of display records has no value in drop down to select. Please see attachment


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Site Map > Search > Search > Search Preferences

2. Click on 'Save Preference' button.

3. The number of display records per page has no value to select


Cause

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In this Document
Symptoms
Cause
Solution
References


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