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Workflow Policy Action Workflow Not Taking Workflow Changes Delivered In Integrated Workspace (Doc ID 2472628.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Siebel CRM - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

On : 18.6 version, Siebel Workflow

ACTUAL BEHAVIOR
---------------
Modified objects in integrated workspace not reflected in case of workflow policies


EXPECTED BEHAVIOR
-----------------------
modified workflow definition from integrated workspace should get invoked in case of workflow policies


STEPS
-----------------------
1. The issue can be reproduced at will with the following steps:
2. Modified the workflow and delivered the workflow into integrated workspace.
3. perform the scenario which will insert record in S_ESCL_REQ table
4. increase the workflow instance monitor which is getting invoked through policy action

Cause

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In this Document
Symptoms
Cause
Solution


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