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Siebel Open UI - When Setting Field Value From PR File, BC User Properties Not Invoked (Doc ID 2473039.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.


On : 16.18 [IP2016] version, Configuration - General

users cannot see BC user properties invoked

corresponding "On Field Update" BC user properties should be invoked

The issue can be reproduced at will with the following steps:
1. Customer is facing problem in custom PR of a physical renderer file.
2. in first scenario the field "quantity" on list applet is changed manually and corresponding "On Field Update" BC user properties are invoked and updates the "Fee Amount" and "VAT Amount" list columns.

3. In Second scenario, when a row on list applet is clicked, it generates two buttons with caption + and -. And when + is clicked, with the help of PR file of this applet, set field value is invoked which increases the quantity but do not modify the Fee amount and Vat amount which is associated with BC user property. Following syntax used in PR file:
pm.Get("GetBusComp").SetFieldValue("ADM Quantity", parseInt(currentqty)+1);




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