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IP17 Tomcat hang- Unable to connect in Siebel Gateway/ (Doc ID 2473132.1)

Last updated on OCTOBER 06, 2020

Applies to:

Siebel Call Center - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

On :  18.7 version, System Admin

When attempting to connect server manager the following error occurs.

ERROR
-----------------------
SadmConnection  SrvrConnect 4   000000025b943c62:0  2018-09-09 01:47:42 Nak received from the server error code = 0, server siebappprd08, connect string smlsblp205.prdprvad02.smilescorp.oraclevcn.com:TCPIP:49159:SMI:NONE:NONE:NONE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. open command prompt
2. connect to server manager


Cause

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In this Document
Symptoms
Cause
Solution
References


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