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IP17 Client UI Login Returns Error "Application Interface is in Lightweight Mode" Due To Certificate Expiration (Doc ID 2474474.1)

Last updated on JUNE 12, 2023

Applies to:

Siebel CRM - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

When trying to Open Siebel Application getting the below error.

Error : Application Interface is in Lightweight Mode. Deploy profile to proceed.

The following error found in commonlogger.log

https://XXXX.XXX.XXXX:9011/siebel/v1.0/cloudgateway/profiles/swsm/IP17_API_Profile
2018-11-14 23:10:46,964 [ERROR] - com.siebel.swsm.config.SWSMConfig$ProfilePuller:run sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: timestamp check failed
2018-11-14 23:11:36,995 [ERROR] - com.siebel.swsm.config.SWSMConfig:readProfile {"Status" : "Error occured while getting config json from CG."}
2018-11-14 23:53:20,141 [ERROR] - com.siebel.swsm.util.CGUtil:initializeServiceDiscovery nul

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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