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Could Not Open Repository File Error related to permissions (Doc ID 2474607.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version

Customer is getting the following error on a new production server logs for FINS and EAI Object managers:

Error:

ObjMgrSRFLog Error 1 000a118e5baa01fa:0 2018-09-25 22:30:21 (cdf.cpp (1693)) SBL-DAT-00142: Could not open repository file '/app/siebel/siebsrvr/objects/enu/siebel_sia.srf'.
File does not exist or may be in use by another process.

Followed steps mentioned in Doc ID 1289949.1 but that did not resolve the issue.

Changes

 Issue started after upgrade to IP 16.19.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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