Employee Record Is Not Removed When Owner Changes In My Activities
(Doc ID 2475071.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
On : 18.8 version, Client Functionality
ACTUAL BEHAVIOR
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After the changing the Activity Owner other than logged in user, record is still showing in My Activity List.
EXPECTED BEHAVIOR
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The activity should no lnger be in the 'My Activities' view
STEPS
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The issue can be reproduced at will with the following steps:
1) Create an Activity
2) Change the owner of the activity to user other than logged in user Id and query for that activity Id in My Activity View.
BUSINESS IMPACT
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The issue has the following business impact:
Data visibility issue so users can see activities they should not be able to
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |