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Siebel Upgrade Upgphys Export Repository Step Failing With ORA-03135: Connection Lost Contact (Doc ID 2476497.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Siebel System Software - Version [IP2013] and later
Information in this document applies to any platform.


When attempting to run upgrade from to 18,7, upgphys fails and the following error occurs:


2018-10-09 14:30:37 [tp][ODBC Oracle driver][Oracle]ORA-03135: connection lost contact
Process ID: 49907
Session ID: 1719 Serial number: 12419

The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Perform upgrade from to 18.7
2. Make sure upgrep and IRM are completed.
3. Check to see if the upgphys also completes.

The issue has the following business impact:
Due to this issue, users cannot finish upgphys and this is causing a setback to their project.


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