My Oracle Support Banner

Siebel Upgrade Upgphys Export Repository Step Failing With ORA-03135: Connection Lost Contact (Doc ID 2476497.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Siebel System Software - Version 8.2.2.4.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When attempting to run upgrade from 8.1.1.14 to 18,7, upgphys fails and the following error occurs:

ERROR
-----------------------

2018-10-09 14:30:37 [tp][ODBC Oracle driver][Oracle]ORA-03135: connection lost contact
Process ID: 49907
Session ID: 1719 Serial number: 12419

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Perform upgrade from 8.1.1.14 to 18.7
2. Make sure upgrep and IRM are completed.
3. Check to see if the upgphys also completes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finish upgphys and this is causing a setback to their project.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.