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Application Not Coming Up After Full RR (Doc ID 2478510.1)

Last updated on APRIL 21, 2020

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, System Admin

When attempting to bring Test environment after doing RR migration from Dev to Test, OM comes Online and turns to Running as expected.
However, the "Server is busy..." error is returned after entering user credentials on login page.

In target (Test) environment the following error can be found in the OM log file:


The above cannot be confirmed as the root cause of the failure, since the log file from source has different entries, possibly due to different repository type being used on source (DR versus RR).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter user credentials on login page
2. Server is busy... error is returned

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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