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Unable to Create Attachments Integration Components with PRM ANI Utility Service (Doc ID 2480138.1)

Last updated on DECEMBER 03, 2018

Applies to:

Siebel CRM - Version 16.11 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.11 [IP2016] version, Siebel EAI

When attempting to invoke EAI Siebel Adapter to create an attachment , having the input integration object created through EAI Data Transformation Engine (data mapping)
the following error occurs.

ERROR
-----------------------

SBL-EAI-04058: Source expression generated attachment ID '<?>' but the corresponding attachment cannot be found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create empty propertyset using PRM ANI utility service.
 call BS "EAI Data Transformation Engine" Method : "Execute" and pass below input arguments
Siebel Message (empty propertyset created using PRM ANI utility service)
MapName : TMS Activity Attachment
AttachmentName :
ActivityUID :

AttachmentBuffer :
AttachmentExtension : pdf

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the development and unit test of this new feature to download attachments from an external REST service and upload them into Siebel as Siebel Attachments (.SAF).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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