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REST API Inserts Question Marks Instead Of Actual Characters When The Input Has Unicode Character Encoding (Doc ID 2480154.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Siebel CRM - Version 18.9 to 19.2 [Release V17]
Information in this document applies to any platform.

Symptoms

While trying to insert a new Account which has Unicode characters in the Name, in the Application the Name inserted has mostly question marks instead of the actual characters.

The following message has been tested:

POST the following to the REST URI ( ..../siebel/v1.0/service/Account/CreateAccount/) with Postman. /Body - with raw option/

The account was created with the following name: ABCDE_�ÉÖÜÓ�ÚŰ�áéőúüóöí
(In the Oracle DB is the same incorrect name.)

Cause

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In this Document
Symptoms
Cause
Solution
References


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