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UCM Survivorship Is Not Able To Update The Existing S_ADDR_PER_UPD Record For Contact Address Due To Query Having ADDR_ID IS NULL (Doc ID 2480352.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Siebel Universal Customer Master - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, Universal Customer Master

When attempting to update an address through UCMBatchProcess the following error occurs.

ERROR
-----------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoke UCMBatchManager with UCM Search Specification : [Contact.Id] = '1-17R7-1'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update addresses at the TEST environment (Enterprise : UCMNATEST, Server : UCMTEST03)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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