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How To Isolate Object Manager With CTI Enabled from Object Manage where CTI is disabled? (Doc ID 2481151.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel CRM - Version [14308] and later
Information in this document applies to any platform.


How to isolate the cloned Object Manager with CTI enabled from the other regular Objet Manager where CTI is NOT enabled? In Siebel Enterprise there are 4 Application Server on Unix, 3 dedicated to NO CTI Object Manager and 1 dedicated to CTI Object Manager. There are also 3 Windows Siebel Server running the Communications Session Manager component where the 3rd Party CTI Driver was installed since the 3rd Party CTI Driver is only available on Windows platform.


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