My Oracle Support Banner

Custom PR Code Associated With Multiple Objects Loads Only For First Object While Navigating In Application (Doc ID 2481571.1)

Last updated on DECEMBER 06, 2018

Applies to:

Siebel CRM - Version 16.14 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.14 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Custom PR file is not getting loaded while navigating between views.

EXPECTED BEHAVIOR
-----------------------
Custoemr PR file suould get executed for every view so that custom progress bar can be completed accordingly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add same PR file with multiple views.
2. Notice that PR code gets extended only for the first view and not for other views.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get consistent user experience for the extended behavior while traversing between views.

Changes

 Create one custom PR file. Associate this file to multiple Views using manifest administration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.