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Synchronous Migration Error On IP 18.10 (Doc ID 2482318.1)

Last updated on APRIL 01, 2019

Applies to:

Siebel CRM - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, System Admin

Synchronous migration error on Siebel 18.10

For the "Runtime Repository Data Service" , export completed successfully and import did not start..

Initial errors in Migration log

 Input PostData : {"body":{"migrationid":"1-27JOQB28","sharedPath":"/siebellogs/migration","operation":"zip","zipFile":"Full Migration RR1-27JOQB28.zip"}}
[DEBUG] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.Transaction:invokeRestCall
Response code : 200
[DEBUG] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.Transaction:invokeRestCall
Connecting to the server : https://.....preparePackage
[DEBUG] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.Transaction:invokeRestCall
Http response : {"status":"Error","error":""}
[ERROR] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.Transaction:callExecutor Could not package the file due to
[DEBUG] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.Transaction:callExecutor  All the transactions completed, updating the DB for transaction 1-27JOQB28
[TRACE] 2018-12-02 18:56:21.504 [Thread-96] Migration - com.siebel.migration.server.MigrationDataComp:initConnection Entering in initConnection Function
[TRACE] 2018-12-02 18:56:21.505 [Thread-96] Migration - com.siebel.migration.server.Transaction:updateTransaction Updating Migration Plan Transaction With Status Error
[TRACE] 2018-12-02 18:56:21.506 [Thread-96] Migration - com.siebel.migration.server.MigrationDataComp:updateMigrationPlanTransaction Entering in Method to update Migration Plan Transaction
[DEBUG] 2018-12-02 18:56:21.506 [Thread-96] Migration - com.siebel.migration.server.MigrationDataComp:updateMigrationPlanTransaction Migration Plan Transaction UPDATE SQL Stmt : UPDATE SIEBEL.S_DP_MP_TXN set STATUS_CODE = 'Error' , END_TS = ? WHERE ROW_ID  = '1-27JOQB28'
[TRACE] 2018-12-02 18:56:21.508 [Thread-96] Migration - com.siebel.migration.server.MigrationDataComp:updateMigrationPlanTransaction Committing the DB Transaction
[TRACE] 2018-12-02 18:56:21.510 [Thread-96] Migration - com.siebel.migration.server.Transaction:updateTransaction Updated Migration Plan Transaction With Status Error
[TRACE] 2018-12-02 18:56:21.510 [Thread-96] Migration - com.siebel.migration.server.Transaction:updateTransaction Inserting History Record

 

Once permission was given to filesystem for AI in SOURCE, again migration failed with following errors:



[DEBUG] 2018-12-05 16:23:56.193 [Thread-48] Migration - com.siebel.migration.server.Transaction:invokeRestCall
Http response : {"status":"Error","error":" Error occurred while unzipping files."}
[ERROR] 2018-12-05 16:23:56.193 [Thread-48] Migration - com.siebel.migration.server.Transaction:callExecutor Could not unpackage the file due to  Error occurred while unzipping files.
[DEBUG] 2018-12-05 16:23:56.193 [Thread-48] Migration - com.siebel.migration.server.Transaction:callExecutor  All the transactions completed, updating the DB for transaction 1-27I9EGDG
[TRACE] 2018-12-05 16:23:56.193 [Thread-48] Migration - com.siebel.migration.server.MigrationDataComp:initConnection Entering in initConnection Function
[TRACE] 2018-12-05 16:23:56.194 [Thread-48] Migration - com.siebel.migration.server.Transaction:updateTransaction Updating Migration Plan Transaction With Status Error
[TRACE] 2018-12-05 16:23:56.194 [Thread-48] Migration - com.siebel.migration.server.MigrationDataComp:updateMigrationPlanTransaction Entering in Method to update Migration Plan Transaction





Changes

 Customer was trying to run synchronous migration using "Runtime Repository Data Service".

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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