"CRTL + C" Don't Work On Comm Inbound Item Body Applet Using HTML Mode With IE11 Browser
(Doc ID 2484962.1)
Last updated on JULY 22, 2019
Applies to:Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
The customer has reported that when users is trying to copy a selected information on "Comm Inbound Item Body Applet" with HTML Mode using IE11 Browser. For some reason the selected information it was removed before press C key and unable to copy as expected.
Steps to Reproduce the issues:
1. Log in to Siebel Application using IE11 Browser
2. Go to Sitemap > Communication Screen > Query for All Communications
3. Body Applet > Copy by use CRTL + C
4. When press CRTL on Comm Inbound Item Body Applet with HTML Mode and the selected information was removed before press C key
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document