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Siebel Mobile: Could some Back and Forward navigation buttons be implemented in Siebel Mobile App? (Doc ID 2484987.1)

Last updated on JULY 09, 2019

Applies to:

Siebel Mobile Applications - Version 18.7 and later
Information in this document applies to any platform.

Symptoms

Siebel Mobile Specific - on version: 18.7

ACTUAL BEHAVIOR
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In Siebel Mobile application Back and Forward navigation buttons are not available.

EXPECTED BEHAVIOR
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Per some business requirement, it would be preferred to have Back and Forward buttons in Siebel Mobile app like in the web application / browser scenario.


STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Siebel Mobile application (and Siebel environment if needed)
2. Test navigation between many screens / views.
3. Observe there are no such Back or Forward navigation buttons.
4. Repeat the same navigation using a Browser session - and here such navigation buttons are available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate using Back or Forward buttons, but only by selecting Screens/Views from Menu.
Minimal usability impact.

Cause

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In this Document
Symptoms
Cause
Solution
References


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