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Siebel 2018 Gateway Tomcat Using High CPU/Memory (Doc ID 2485667.1)

Last updated on JUNE 01, 2021

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

We have an upgraded environment to Siebel 18.8 update with the mandatory POCs 28648012 and 28655763.
 
The Gateway tomcat process consumes a lot of CPU and that is choking the application.

We have collected the jstack at the time when we saw the cpu congestion.

Cause

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In this Document
Symptoms
Cause
Solution
References


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