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Expecting non-static method oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.getLocationFileLoc()Ljava/lang/String - Siebel Update 18.11 Installation on top of 17.0 (Doc ID 2485910.1)

Last updated on MARCH 17, 2021

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

PRODUCT VERSIONS:
------------------------------
SIEBEL VERSION: Siebel 18.11
SIEBEL APP O/S: Linux x86

ISSUE STATEMENT:
----------------------------

The Siebel IP 17.0 base software has been installed successfully without issues.

When installing the Update 18.11 on top of this, an error occurs stating "Java IncompatibleClass."

ERROR MESSAGE:
--------------------------
The error message that occurs with this issue is:

java.lang.IncompatibleClassChangeError: Expecting non-static method oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.getLocationFileLoc()Ljava/lang/String;
  at com.oracle.siebel.patch.logging.LoggingSvc.setLogFileLoctaion(LoggingSvc.java:204)
  at com.oracle.siebel.patch.logging.LoggingSvc.initializeLogger(LoggingSvc.java:87)
  at com.oracle.siebel.patch.logging.LoggingSvc.(LoggingSvc.java:61)
  at com.oracle.siebel.api.patch.installer.GUIAPIPatchInstaller.(GUIAPIPatchInstaller.java:126)
  at com.oracle.siebel.api.patch.installer.GUIAPIPatchInstaller.getAPITesterInstance(GUIAPIPatchInstaller.java:239)
  at com.oracle.siebel.pages.InstallProgressPage.(InstallProgressPage.java:36)
  at com.oracle.siebel.Wiz.initUI(Wiz.java:190)
  at com.oracle.siebel.Wiz.(Wiz.java:88)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.main(OiocOneClickInstaller.java:618)



STEPS TO REPRODUCE:
---------------------------------
The behaviour occurs as follows:

1. Install the IP17.0 base software, it will install successfully without issues.

2. Install the Update 18.11 , the error occurs.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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