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Alarm Manager Functionality fails loading when PM Definition For "DEFAULT FORM APPLET" is Used in Siebel IP15 (Doc ID 2486353.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Siebel eCommunications - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

As part of a customization where a new JS file is assigned to manifest administration "DEFAULT FORM APPLET".
This is superseding all form applet PMs which is the original intention of the workaround in order to achieve a desired functionality, for example, a proper refresh in case of Undo on a form applet.

While enabling alarm manager functionality the above is not working anymore because "alarmmgrpm.js" is not loaded due to the administration of "DEFAULT FORM APPLET".
Inactivating the manifest administration for "DEFAULT FORM APPLET" PM, the file "alarmmgrpm.js" is getting loaded and the alarm manager functionality is working as expected.

There is a <Bug 21443050> - OVERRIDING GLOBAL DEFAULTS IN SIEBEL OPENUI where the fix has been provided for IP2016.

The desired scenario is to have both the JS for "DEFAULT FORM APPLET" and the alarm functionality in place.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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