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IP16 Siebel Tools Right Pane Displays Blank (Doc ID 2487093.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, Installation
IP16 Siebel Tools Right Pane Displace Blank

Customer installed the following on Windows 10 64bit.
- Install Oracle DB Client 12C 32b version
- Install Siebel Tools IP2016


ERROR
-----------------------
When tried to click on repository under Object Explorer, the right pane is blank.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Siebel Tools.
2. Using object explorer, click on the repository.
3. Notice the blank area on the right hand side.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Siebel Tools correctly (to view repository details).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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