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Changes On Activity Record Are Reverted After Owner Change (Doc ID 2487526.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, Client Functionality

ACTUAL BEHAVIOR
---------------
Changes on Activity Record are reverted after Owner change


EXPECTED BEHAVIOR
-----------------------
When you are doing some changes on an Activity Record we should not loose any changes as long we are on the record still editing

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change something on Activity Record
2. Do not leave the record and do not explicit save
3. Change the Owner
4. Changes are undone - reverted. Not saved. (Owner is changed)



Cause

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In this Document
Symptoms
Cause
Solution


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