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Symbolic URL Encodes '&' Character To '%26' Of A BC Field For POST Request (Doc ID 2488124.1)

Last updated on FEBRUARY 02, 2019

Applies to:

Siebel CRM - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

On : 18.5 version, Configuration - General

ACTUAL BEHAVIOR
---------------
Symbolic URL encodes '&' character to '&' of a BC field for POST request in 18.5.
 

EXPECTED BEHAVIOR
-----------------------
Symbolic URL should work fine on 18.5 same as in worked in 8.0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Symbolic URL configured to call an external application and POST data from several business component fields of 'Order Entry - Line Items' BC.
2. There is a field called 'Product Description' in this BC where field value for certain product records contains '&' character in the text.
3. For such records the integration is failing because instead of '&' character '&' is passed in POST request.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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