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Siebel Self-Service / eService Vanilla Features (Doc ID 2489110.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel eService - Version 8.2.2.4.13 [IP2013] and later
Information in this document applies to any platform.

Goal

Can Siebel Self Service support the following functionalities?:

1. Customer is required to submit his personal details like Name, Email Id, Contact Information etc for creating a Login Account.

    Post this an email with Activation link is received by the customer clicking on which activates the Login Account.

2. Enable registering multiple devices in the same login. Details of each device should be shown in a Tree view along with its Picture.

3. Orders are to be created from Self Service Application with a Cart option where user can add and delete items from the Cart and do a Checkout to confirm the Order.

Solution

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In this Document
Goal
Solution


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