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Data Disappears From The Applet "Time Sheet Line Items Summary List Applet DC" (Doc ID 2489235.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Siebel CRM - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

On : 18.6 version, Configuration - General

ACTUAL BEHAVIOR
---------------
Time Sheet Line Items Summary View where there are 3 applets, on selecting a record in the third applet (Grand child) , the record in the 2nd Applet (child) disappears.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create a workspace and query for the view "Time Sheet Line Items Summary 
View" 
2) Add the applet "Time Sheet Items Applet" in the View template with Item 
Identifier = 3 
3) Release the workspace. 
4) Navigate to Time Sheets 
5) Drildown to the view Time Sheet Line Items Summary View 
6) Based on the changes we could see applets 

Applet[0]: Time Sheet Entry Applet; Applet[1]: Time Sheet Line Items Summary 
List Applet DC; Applet[2]: Time Sheet Items Applet; 

7) Select the record in the 3rd Applet 

Result: When any record in the third applet is selected, the second applet refreshes and does not show any records. need to do a requery to see the records 


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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