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Need Autosave Feature in Task UI (Doc ID 2490339.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Goal



The following Enhancement Request is needed:

ISSUE:
 During navigation in Task UI (TBUI), if Internet Explorer or the Siebel application suffers a crash, then the end user loses all the information typed into the Task.

REQUEST:
 TBUI should provide savepoints, on a periodic basis, or when the user clicks the "Next" button on the playbar, to prevent losing all of their work entered in the Task.


DESCRIPTION
During navigation in Task UI (TBUI), if the browser or the Siebel application suffers a crash, then the end user loses all their information that was entered into the Task.


WHAT IS THE DESIRED BEHAVIOR?
TBUI should provide savepoints that store the data that has been entered into the Task.
On a periodic basis, such as when the user clicks the "Next" button on the playbar, TBUI should autosave the user's work to prevent losing all of their progress on the Task.


WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
If a crash occurs during execution of a Task UI (TBUI), then the user loses all of their work on the Task.

The following internal (unpublished)  enhancement request was created:
<Bug 29151379> - PROVIDE AUTOSAVE IN TASK UI

 

Solution

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In this Document
Goal
Solution
References


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