My Oracle Support Banner

BI Publisher Report - Logo/image Missing From All XLS reports (Doc ID 2491055.1)

Last updated on SEPTEMBER 09, 2022

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 16.17 [IP2016] version, Reports

ACTUAL BEHAVIOR
---------------
Logo for report is not visible when report is generated through Siebel, with BIP Desktop, it is visible.

EXPECTED BEHAVIOR
-----------------------
Logo should be visible

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install BIP 12c
2. Generate BIP Report from Siebel


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.