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IP 18 gateway cluster - server manager not connecting when one of the nodes is down (Doc ID 2491601.1)

Last updated on APRIL 21, 2020

Applies to:

Siebel CRM - Version 18.7 to 19.5 [Release V17]
Information in this document applies to any platform.

Symptoms

On : 18.10 version, Installation

ACTUAL BEHAVIOR
---------------
Unable to connect to srvrmgr in IP 18 gateway cluster when only 2 nodes are up and primary node is down.

EXPECTED BEHAVIOR
-----------------------
srvrmgr should work when any node is up.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Bring primary node down keeping 2 nodes up
2. Connect to srvmrgr


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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