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Custom Child Survivor Ship Failed With Error This Object Is Inactive Or Nonexistent.(SBL-DAT-00144) (Doc ID 2491641.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel Universal Customer Master - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, Universal Customer Master

When attempting to create custom child survivor ship on child, the following error occurs.

ERROR
-----------------------
(SBL-DAT-00144)13*Error Message305*Error invoking service 'UCM Transaction Manager', method 'SOAPExecute' at step 'Transaction Manager'.(SBL-BPR-00162)
Message0*10*sErrorCode32*(SBL-BPR-00162)--(SBL-DAT-00144)4*1*14*sSiebelMessage0*9*MessageId0*11*MessageType18*Integration


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Created Table--CX_CON_ID_UPD
2) BC -- UCM Identities Attribute Data
3) BO -- EPIC Contact Identities, UCM Identities Attribute Data
4) Link -- EPIC Contact Identities/UCM Identities Attribute Data
5) Bs:UCM Survivorship Engine
Added user property: EntityInternalProcess_EPICContactIdentities -- true
6) Added rule in Admin->UCM-->Entity Survivorship Rule Screen
7) Getting the Error:



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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