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Popup Alert Messages Are Considering As Errors In Playback Of Siebel Test Automation. (Doc ID 2492213.1)

Last updated on JUNE 03, 2020

Applies to:

Siebel CRM Service - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, System Admin

Popup alert/required field values messages are considering as errors in Playback of Siebel Test Automation.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete test automation configuration
2. Start recording the test script
3. Click on Contacts screen
4. click on Contacts list
5. Create new record and do step off
it will give required field value validation(example First Name required field)
6. Click on ok button in the popup using mouse
7. enter required field value
8. do step off to save the record
now it will give required field value message for Last Name field
9. Click on ok button in the popup using mouse
10. do step off, now it will allow to save the record
11. now delete the created contact record
it will give ok cancel message
12. click on ok using mouse
13. stop recording and generate test script
14. now play test script
15. it will fail with exception at 6th step


Above scenario performed in 4 different ways to know the exact scenario which is getting failed

1 ==> ************PASS*******************

1. New Record -- click on plus(+)

2. Save Record -- ctrl + s

3. click on OK on validation message -- Key board space

4. Save Record -- step off

*******************

 

2 ==> ***********PASS********************

1. New Record -- click on +

2. Save Record -- ctrl + s

3. click on OK on validation message -- mouse ok

4. Save Record -- step off

*******************

3 ==> ************PASS*******************

1. New Record -- click on +

2. Save Record -- step off

3. click on OK on validation message -- space

4. Save Record -- step off

*******************

 

4 ==> ************FAIL*******************

1. New Record -- click on +

2. Save Record -- step off

3. click on OK on validation message -- mouse ok

4. Save Record -- step off

*******************

Observation :-

Play test case failed in combination of "Step Off" + "click on validation popup OK button using mouse"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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