My Oracle Support Banner

DB2 LUW Performance Issue in Siebel Tools after activating Workspace Projects (Doc ID 2492391.1)

Last updated on SEPTEMBER 09, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After Activating workspace projects, performance degradation was sometimes causing the connection to time out in Development.  Response time should be sub-second for this set of queries.  

The issue can be reproduced at will with the following steps:
1. Enabled Workspace on Siebel Tools with DB2 Database.

Refer to bookshelf for steps:

Using Siebel Tools > Using Siebel Tools > Workspaces Administration >Enabling the Workspaces Mode for Siebel Tools

2. Login into tools
3. Click on Workspace from Menu
4. Click on Any object in Object Explorer.

Changes

 After running EnableWorkspace.exe on Siebel Tools with DB2, Siebel objects take too much time to load.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.