My Oracle Support Banner

Unable To Generate Siebel Report - oracle.xdo.security.ValidateException: not valid admin user (Doc ID 2492488.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Siebel Reports - Version 8.2.2.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to generate the siebel reports,
the following error occurs in the log file.

ERROR
-----------------------
ObjMgrBusServiceLog Error 1 00008b795b9f50f7:0 2018-12-06 17:31:21 (outdisp.cpp (267)) SBL-EAI-04308: Operation 'isReportExist' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReport
ServiceService' at port 'PublicReportService_v11' failed with the following explanation: "java.lang.RuntimeException: oracle.xdo.security.ValidateException: not valid admin user!".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into siebel application
2. Navigate to the view with the records to be generated in the report
3. Click on reports icon and submit the siebel report


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.