Unable To Generate Siebel Report - oracle.xdo.security.ValidateException: not valid admin user
(Doc ID 2492488.1)
Last updated on JANUARY 03, 2023
Applies to:Siebel Reports - Version 22.214.171.124.14 [IP2014] and later
Information in this document applies to any platform.
When attempting to generate the siebel reports,
the following error occurs in the log file.
ObjMgrBusServiceLog Error 1 00008b795b9f50f7:0 2018-12-06 17:31:21 (outdisp.cpp (267)) SBL-EAI-04308: Operation 'isReportExist' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReport
ServiceService' at port 'PublicReportService_v11' failed with the following explanation: "java.lang.RuntimeException: oracle.xdo.security.ValidateException: not valid admin user!".
The issue can be reproduced at will with the following steps:
1. Log into siebel application
2. Navigate to the view with the records to be generated in the report
3. Click on reports icon and submit the siebel report
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