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Approach For Importing Excel To Update Existing SRs In Siebel (Doc ID 2494208.1)

Last updated on OCTOBER 22, 2019

Applies to:

Siebel CRM - Version [21211] and later
Information in this document applies to any platform.


How can users select an excel file for updating existing SRs to Closed, and to append additional comments in the SRs?


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