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Siebel tools is crashing while importing json file (Doc ID 2494267.1)

Last updated on MARCH 17, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


While trying to import a json file, Siebel Tools is crashing/closing


  1. update tools.cfg file
    2. according to guide (IV. Creating Siebel Proxy Object -> 1. Setup Siebel Tools Application) reference: IP17 How To Set Up And Test Outbound RESTFul API Services (Doc ID 2409710.2)
    3. after this, getting error when trying to add the json file


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