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Unable to Sync the Row set Information to Database (Doc ID 2496087.1)

Last updated on JANUARY 17, 2019

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Order Management

ACTUAL BEHAVIOR
---------------

Modified Dynamic Pricing Procedure is not updating discount amount in an attribute of a product.
Row Set in Pricing WF after Sync step it doesnot get committed to database

EXPECTED BEHAVIOR
-----------------------
Should be able to update the attribute value of the product

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Order Line Items

2. Click on Customize

3. Select Attribute

4. Click Done

5. Check Attribute Value


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the attribute value of the product

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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