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Siebel Landing Site /Web Survey Buttons IE Issue (Doc ID 2496322.1)

Last updated on JANUARY 23, 2019

Applies to:

Siebel Marketing Automation - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR  
---------------

Customer created a landing site with a multi page survey and noticed that buttons like (Continue, Submit) are not working on IE11. ( clicking on the buttons in IE does nothing )
The same site buttons work in Chrome.


EXPECTED BEHAVIOR
-----------------------
Submit and Continue buttons should work as in Chrome.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to a landing site using IE11
2. Push Continue or Submit buttons on the survey pages and check that this has no effect.
3. Check that in Chrome the same buttons work.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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